System Status
All Systems Operational
Last checked: loading...
99.97%
Uptime
Last 90 days
43ms
API Latency (p50)
Live
89ms
API Latency (p95)
Last 24h avg
0
Active Incidents
Right now

Components

Core API
Prediction Inference API
api.shok-is.com · POST /v1/predict
Operational
Webhook Delivery
Bidirectional sync · All regions
Operational
Authentication & API Keys
Bearer token validation · SAML SSO
Operational
Rate Limiting
Per-key enforcement · Burst handling
Operational
Infrastructure
eu-west-2 (London)
Primary region · AWS
Operational
us-east-1 (Virginia)
Secondary region · AWS
Operational
ap-southeast-1 (Singapore)
Asia-Pacific region · AWS
Operational
Platform
Dashboard
app.shok-is.com · Web UI
Operational
Developer Documentation
docs.shok-is.com
Operational
Audit Logging
Event log pipeline · 365-day retention
Operational

90-Day Uptime History

90 days agoToday
Operational
Degraded
Incident

Recent Incidents

Resolved
Elevated webhook delivery latency — eu-west-2
March 4, 2025
11:42 UTC · Resolved
Full webhook delivery capacity restored. Root cause: connection pool exhaustion on the webhook delivery service triggered by an unusually large batch job from a single workspace. Rate limiting on batch jobs improved.
11:18 UTC · Update
Webhook delivery delays averaging 4–8 minutes. Inference API unaffected. Engineers actively mitigating.
10:55 UTC · Identified
We have identified elevated webhook delivery latency. Investigating root cause. Inference API operating normally.
Resolved
Partial dashboard unavailability
December 12, 2024
14:22 UTC · Resolved
Dashboard fully restored. Root cause: failed deployment of a CSS dependency update that caused rendering errors on Chromium-based browsers. API unaffected throughout.
13:47 UTC · Identified
Dashboard UI experiencing rendering errors on Chrome and Edge. API and SDKs operating normally. Working on a fix.
View full incident history →

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